Contact Us

Get in Touch

Need assistance with a product, order, delivery, return, or refund?

The Olyserra customer support team is available to help with general store inquiries and order-related concerns.

For faster assistance with an existing order, please include your order number and the email address used at checkout when contacting us.

Email: service@olyserra.com
Phone: +86 19306179909

Olyserra is operated by:

Peixian Xingzhiyao Network Technology Co., Ltd.

Business Address:
Room 401, Block B1, Financial Center
Hanyuan Subdistrict, Peixian County
Xuzhou, Jiangsu, China

Please contact service@olyserra.com before sending a product back.

Do not send a return directly to the business address listed above unless our customer service team specifically instructs you to do so.

Once a return request is reviewed and approved, we will provide the appropriate return instructions and return destination.